Actually, turns out that you *do* only live once...

I was in a furniture store in Hayes Valley this weekend and noticed how there was a "store in store" concept in the back of it. A woman named Joan was running that place and we started talking about her art work which was actually wordart. I noticed how some letters were arranged as the #yolo hashtag and I ended up explaining to her what a hashtag actually is (she was in her 50s). As I continued my stroll through Hayes Valles, I couldn't stop thinking about the hashtag and what it has come to mean over the past few years since it spread all over. 

The phrase #yolo has achieved high popularity in youth culture over the years. Urban Dictionary entries date back to 2004, but only in 2011 it was highly popularized through the Drake song "The Motto". However, according to Wikipedia, variations of the phrase have been in use for over 100 years, including as far back as (the German equivalent of) "one lives but once in the world" by Johann Wolfgang von Goethe in 1774. 

Nowadays it's mostly known as a popular Twitter hashtag, an acronym that is used on merchandise worn by teenagers and as the "newest acronym you'll love to hate" (Huffington Post). Too often you see young people behaving recklessly and justifying it with the phrase that "you only live once". However, as much as there is criticism around this acronym, I can't stop to find appreciation for it.

As a matter of fact, you do live only once and you really only have one single shot at this thing called life. I'm 27 years old now and I think back of how I started my work career in Dublin back when I was 22. I think of all the years in between, the 23, the 24, the 25 and 26 and I realize that all these years are gone. They are over. I will never be 22 again. Nor 25. And soon enough, my 27 will be over, too. I look back on all these years that passed and can't help myself but to understand that this thing called life is going by very fast. Too fast. Wasn't it just last week when I failed my driver's test? Wasn't it yesterday when I surprised my dad for his 70th birthday? 

Understanding that our beautiful lives have an expiration date is extremely important. It's important because it can be the biggest motivator in your life. Here at work we have an internal site that shows all the Googlers that left the company with interesting data on what teams they were on and after how long they were with the company. Sometimes a colleague or friend would go into the system and also attach that person's farewell email. Since that is not often the case, I always become curious to read the farewell notes to see what people do once they leave the company. I remember how I saw this guy who left Google after just a year and saw that there was a farewell note. As I was reading through it, I noticed that he didn't leave Google, but that he passed away unexpectedly. Upon further research, I saw that the guy was just 29 years old and that one month prior to his death he was diagnosed with blood cancer. I was speechless.

That was truly a moment that made me realize a lot of things. This guys was certainly all healthy and then – boom – out of nowhere had to deal with something like blood cancer at the age of 29. I couldn't help myself but to think that fate could happen to me as well. Look at all those people who develop cancer in their 40s, that die in a car accident at 50 or don't even get beyond their 60s. All these people were certainly living a carefree life just like myself until something completely unexpected happened to them. 

So on the one hand I look back on my life and realize how time is running out and then I look into the future and realize that there is absolutely no guarantee that I would make it to the 60-, 70- or 80-year mark. There is simply no guarantee. And while this is a very daunting realization, it is SUCH a motivator to really maximize your life. One of the common questions I ask myself is: "Omid, when was the last time you did something for the first time?". Whenever I feel I don't have a good answer to it, I feel motivated to go out and try new things. Similar story when I see myself contemplating things like "should I go to Coachella?" or "should I buy that furniture?". Yes, these are investments and I might run short of money on another front, but then I tell myself that "I only live once" and that the richer I design this year of my life, the happier I will be once I look back on it from the future. 

As humans, we tend to get stuck in the moments we are in and therefore often lose sight of the big picture. We are worried about the importance of the project we are working on this week, while we forget that our entire career will go for more than 40 years. That's ±2,000 times that project. The same applies to life. Sometimes we lose ourselves in small annoyances while we lose sight of the fact that if everything goes well, we will have somewhere around 80 years that you can design and shape. 80 amazing years that you can use to experience the world and to make it a better place. 

I don't support stupid behavior, but I do support looking at your life, telling yourself that #yolo, and to go out there and do something that is outside your comfort zone, something that excites you, something you have dreamed about, or simply something that you are afraid of. The experiences you gather are all things that no one can ever take away from you. In fact, you will be taking them with you into your grave (sounds harsh, but think about it). 

So yes, you only live once. And you owe it to yourself to really make it the best, most vibrant, most beautiful life you could possible create for yourself. 

Optimism as a Self-fulfilling Prophecy

Last week I was fortunate to participate in a class called "Optimism at Work" by Dr. Laura Delizonna, a professor at Stanford University and the founder of the Choosing Happiness project. I took plenty of notes but also did some further research for this post.

While there is certainly not a single definition of what optimism actually means, I feel there are many descriptions of what it means to be an optimist. An optimist is someone who generally has a positive outlook on life. He looks over the horizon and senses good things to come. When facing a challenge, the optimist would find the cracks in the wall of the impossible. An optimist has the ability to create a sense of control over the circumstances of the situations he is in. And even in the case of a setback, he would conclude that it's not the end of things. If something didn't go well on one day, he believes that things will be better the next day. To say it in one of my favorite quotes, the optimist believes that:  

Everything will be OK in the end, if it's not OK, it's not the end – Fernando Sabino

"But what about real challenges?" you might wonder... well, optimism is not naivety. Being optimist does not mean you can overlook limitations, but it means you are open to the possibilities and you have the determination to give your best, even if you fail. Something that Laura mentioned in that session was that optimists and pessimists are equally good at facing the problem, however, their response and approach to it differs. It’s the power of perspective. 

Laura started the session with a really nice quote from the movie Apollo 13 movie which was a good example of the power of perspective: 

Director: This could be the worst disaster NASA's ever faced.              
Gene: With all due respect, I believe this is gonna be our finest hour.

And while I was learning more and more about optimism, I started to wonder if an optimistic attitude could really influence the outcome. So I dug deeper and came across a phenomenon that is called "the optimism bias", an overly optimistic assessment of our own personal future (there is a good TED talk on this by Tali Sharot, a cognitive neuroscientist). A simple example is that you are getting married and you know that ≈40% of marriages end up in divorce, that's 2 out of 5. But if someone asked you on the day of your wedding, you would estimate your own likelihood of divorce at 0%. Alternatively, if you ask a group of people to assess how interesting, honest or modest they are, almost all would rate themselves above the average ... something that is statistically impossible, because we can't all be better than everyone else. However, if we believe we are better than the person next to us, then this means that we are probably gonna end up putting in the extra effort that will make us more likely to get that promotion, remain married, etc.

To link it back, the optimist expects more good things to happen to him. All that anticipation influences his attitude towards the challenges he will come across and enhance his wellbeing. As a result, optimism changes subjective reality. The way we expect the world to be, changes the way we see it. It acts as a self-fulfilling prophecy. In the end, optimism is not only related to success, it leads to success. 

Are You Going to be a Player or a Victim?

The other day my colleague and I were talking about a person in our company who we felt was receiving preferred treatment. While I agreed with the notion, it felt uncomfortable to talk about that person in such a way. Not only because that person is a friend of mine, but also because I didn't like the victim perspective we were assuming in that moment. So I asked my colleague: "Do we really want to be like those people who are frustrated and talk behind another person's back?". We both agreed that we didn't. 

It was a simple question, but it made me think. Most importantly though, it reminded me of a Leadership Training I went to in Sydney last year as part of which we learned about the "Player vs. Victim" dogma. In summary, the Player/Victim principle is about how you respond to the circumstances in your life. When running late to a meeting, most people know how to blame external factors ("my previous meeting went over" .... "I was stuck in traffic") as opposed to take responsibility for their actions ("my previous meeting went over and I decided to stay" ... "I underestimated the traffic but should have known better"). 

The concept here is fairly simple. As a player, you take responsibility for the situations you are in. As the word responsibility already indicates, you have "response ability". You pay attention to the factors that you can influence and you do your best to affect the results. In moments of failure, the Player perspective is the only one that will allow you to learn from your mistakes and to become better. Why? Because you take responsibility for the outcome and don't blame the circumstances of your life. It's a self-empowering perspective that can get you far – very far – in both work and life... especially in life.

The Victim might say that a situation is hopeless. The Player will look at it and say he hasn't found a solution yet. The Victim will think himself that someone should take the first step, the Player is determined to pioneer ahead. The Victim will complain that he doesn't have time for a certain thing. The Player will admit that he has different priorities. The Victim will say he has to leave. The Player makes clear he wants to leave.  

You will come across so many situations in your life when things will just not go according to plan... From the sales quota that you won't hit to your dream business school that will reject you. From the promotion that you won't get to the beautiful date that won't work out. All these things happen but it will be up to you to decide how you deal with them.

Do you want to be the person who turns sour and depressed? Do you want to be the person who will blame the situation and claim that life is so unfair? When people ask you how you are doing, will you say "I'm ok" and subtly want them to ask what's going on so they can pity you?

... OR do you want to be the person who comes out of the situation stronger and wiser? The person who will look back and say "it didn't work the way I wanted but that's ok because life has better things planned for me!"

"Life never goes according to plan. That's okay, because often our plans are much smaller than life intends. Probably EASIER, but smaller" — Stacey T. Hunt

So the next time you lose a deal, will you blame the customer or will you look at your own behavior and see where and when you could have effected a different outcome? The next time you get rejected by someone or something, do you dwell in despair or do you decide to that this is the beginning of something much better to come? 

Be the Player. The decision is yours. 

My Cultural Takeaways after 3 Years in the US

Note: While this is primarily a blog about positivity, I will occasionally write about other topics that I feel passionate about (Leadership, Cultures, Tech, Education, etc.).

People often ask me for my take on the US. "What do you think of America?", "How does it compare to the other places you have lived in?". It's been now ±3 years since I moved here and as someone who is passionate about cultures and diversity, I think a lot about the similarities and differences of the environments I'm in.

The other day I finished re-reading one of my favorite books called "The Culture Code" by Clotaire Rapaille. It's a thought-provoking book about cultures and how they function. Many of my own takeaways about the American culture which I'd like to share with you have been influenced by his writing. To say it very clearly: I love living here in the US and I'm fascinated by all of its cultural differences and particularities. So by no means is this post meant to criticize or badmouth the culture of this great country. I invite you to discuss this topic with me and I ask you to not take offense in the generalizations that I'm making.  

America — A culture stuck in adolescence

When people ask me to how the US differs from Europe, I can't think of a better explanation than to describe the US as an adolescent and Europe as an adult. The adolescent culture is characterized by certain traits that I find recurring in the US: overstating the "now", disregarding authority, a fascination with extremes and a constant need for exploration. 

All of us go through adolescence at some point in our lives – a time of rebellion and detachment. If you look at most cultures of the Old World, especially in Western Europe, at some point they acted out their rebellion by killing their kings (f. ex. the French beheaded King Louis XVI and the English killed King Charles I). They fought authority and liberated themselves from it which always constituted a fundamental act of identity building. The US, however, never had to kill its king to become who it is today. As a result, this rebellion period never ended. In fact, it was continuously fed and fostered by more rebels joining as immigrants (if leaving behind your home country is no act of rebellion, I don't know what rebellion is). 

Adolescent misdemeanor on the political stage

The adolescent behavior of challenging authority is fairly visible in the recent, political history of this country. Just like adolescents, the US often feels it knows more than its elders. You would rarely see the US consult France, Germany or England over foreign policy, would you? Rather than learning from others, the US prefers to go ahead by itself (f. ex. the Iraq war without the authorization of the UN) and make its own mistakes as opposed to learn form the mistakes that others did.

As a teen, encouraged by all the things I was not allowed to do, I had a juvenile desire to break the rules – play with fire if you want. The recent revelations coming from Wikileaks or Edward Snowden have shown that the US has been behaving exactly like that. The NSA affair feels like a modern version of going through your older brother's personal items or reading your sister's diary. 

Modern Day Adolescence

To little surprise, the US is generally good at exporting the trademarks of adolescence: Fast Food, blue jeans, Nike shoes, Disney, loud and violent movies among many other things. It's a culture that never wants to grow up but remain eternally adolescent. Automobiles and Electronic Equipment are referred to as "toys" and as an elder you would still refer to your date as your "girlfriend". 

Also, the US has never really produced a world-renowned composer of classic music (after all, it's mostly adults who listen to classic music) but when you think of the music of teenagers – Rock, Pop or Hip-Hop – you can find it all around the globe. You go to Philadelphia and the most famous statue in the entire city is not a philosopher, scientist, marshal or any other historical figure, but it's the fictional movie character Rocky Balboa played by action star Sylvester Stallone. This reminds me too much of teenagers putting up celebrity posters in their rooms.

What we do is a reflection of what we are

It has always been a fascination to me how many Americans describe things as "the best" and "most amazing thing ever... EVER!!!". But in the end this is just a reflection of its cultural identity. If it's not the best, it's simply not worth pursuing. It's all about the extremes. 

This extreme behavior is also visible among adults in the US. Take Tom Cruise for example. A few years ago he was invited to the Oprah Winfrey Show and started jumping around on her couch shouting how much he loves Katie Holmes – just like a teenager in love. Take Bill Clinton, the perfectly adolescent president who cheats on his wife with his intern, in office, and then lies under oath – what drama! And you thought rebellious immigrants wouldn't adopt this behavior? Think again. Arnold Schwarzenegger, California's former governor, has a tank and invites you to go "crush things" with him. But no one personified the eternal adolescent better than Michael Jackson... a grown-up who continued to sleep in the same bed with children – simply refusing the reality of his age.

Why Leadership needs Empathy

In my past four and a half years I have been very lucky to have had a wide range of managers. If I count the number of managers and their managers (with whom I also interacted), I count about 7 different people. That's 7 different management styles that I was fortunate to witness and to deal with! 

And while I know that four and a half years are maybe just 10% of the years that I will be spending at work throughout my entire life, I already look back on some lessons that have strongly influenced my understanding of leadership and the way how I interact with others (at work and beyond). Let me start with a story.

Before I joined Google in Dublin back in 2009, I had already absolved about 5 different internships, most of which took place in German work environments. I say German, because I perceived those environments to be very structured, hierarchical and traditional – some of the characteristics "Germany" is known for. But when I then had my very first career development conversation with my manager, maybe one month into my employment, he said something that made my jaw drop: "Omid, I want you to get to such a level in the next 18 months that at least three other teams come and make you an offer – from inside or outside of Google ". Wait, what? Ok, he wanted me to grow and perform... but he wanted other teams to make me offers? And potentially see me leave? "Why would he want that?!" I thought. 

What looked contradictory to me, turned out to be a very empathy-driven approach to leadership. My manager truly cared about me as a person more than he did about me as an employee. Something I saw in him and in some of the managers I had afterwards was that they really put people first. They understood that employment was more than a job and that it was part of my self-fulfillment process. They understood that they could only get me to perform at my best and thus have me help the team achieve its goals if they helped me achieve my personal mid-to-long-term objectives. They didn't care about policies or what they were "supposed to do", they cared about me.

At Google, this type of leadership is facilitated by something called PDP (Personal Development Plan) which you compose with your managers and as part of which you define personal goals such as "I want to work on more projects with the Marketing team" or "I want to develop my analytical skills by participating in Courses X,Y and Z". But it's one thing to have a manager who does that as part of his job duties and it's another thing to have a manager who makes you understand that he puts your personal goals first. 

With that approach, he completely gained my trust. Knowing that my manager truly cared about me and my personal interests made me even say things like: "I don't know what is best .. I trust you to make the best decision for me". I felt I had a supporter and advocate who often knew better what was good for me than I knew myself. Of course he would do his best to help me achieve those goals within the big scheme of things (i.e. the team's goals as well as the team's realm of possibilities), but he was not scared to see me leave.

These managers that I had were not short-sighted and just focused on goals, but they understood that helping me realize myself would only reflect positively on them in the long-run. Up until this day I walk through my organization and talk about them as my biggest mentors and supporters. I unintentionally contribute to that aura of theirs that helps them get things done in the organization. 

The common wisdom is that a manager would not want you to leave. I mean, why would he want to invest in you, teach you, have you grow and then see you leave? Actually, that's something I see a lot with the companies I work with in Latin America. Employee fluctuation is one of the biggest business risks a company faces. Very often, the business owners are very afraid to invest in their people or to promote them. They are afraid because they would have to pay them extra money and potentially see them leave because with a promotion, those employees could negotiate better offers from other companies. Changing their mindset turned out to be extremely difficult for me. One powerful story that I often shared with them was: 

CFO asks CEO: "What happens if we invest in developing our people & then they leave us?" 

CEO: 'What happens if we don't, and they stay?"

Coming back to my own experiences, I came to understand the importance of putting the personal interests of the employee first. You cannot stop someone from leaving. In the end, they will all leave ... so why not i) help them achieve their personal objectives and simultaneously ii) make them give 110% while they work for you because they feel they are on the right path of self realization? 

This by the way reminds me of a really interesting business practice that Zappos has! Zappos hires new employees, it puts them through an intensive four-week training program, immersing them in the company's culture, strategy, and processes. Then, about one week in, Zappos makes what it calls "The Offer," telling newbies, "If you quit today, we will pay you for the amount of time you have worked, plus a $3,000 bonus."... talk about sifting chaff from the wheat. 

This is how I came to experience how an empathy-driven approach to leadership could differentiate a good manager from a great manager. I saw how truly caring about someone as a person could unlock an infinite amount of trust and authenticity. It could tear down walls of fear and bridge oceans of uncertainty. Seeing how my manager wanted the best for me was my biggest motivation to exceed his expectations day after day after day. 

Build an Aura that Radiates Positivity

Student life wasn't always easy for me. Our university was located in a very small town of only ±10,000 inhabitants and even the university itself was quite small with only ±220 students each year. As a result, I ended up living in this microcosm that was filled with the joys and suffers of being a 20-ish-years-young student: exam pressure, grades, parties, classes, heartbreaks, trying to find summer internships, comparing yourself with others, etc. 

I remember how I would drive to class from my apartment and stop at a bakery to get breakfast each morning. It was a daily routine that I did without thinking too much: park the car, walk in, get your breakfast, leave for class. This routine then once changed through a simple comment that one of the sales ladies made: "A smile would look good on you". At first I didn't understand, but upon asking, she told me that I would always come in lost in thought and with a busy mind. It was a just a comment, but it made me very reflective. From that day on, I entered and left that bakery with a big smile on my face and I could clearly see how delighted she was that I had taken to heart what she had told me. 

While this was just a little event in my life, it made me realize one important thing about interacting with others. Namely, that every person has an aura. It's the distinctive atmosphere or quality that surrounds you as a person. This aura that we all have influences the way how others perceive us and how we make others feel. In fact, this aura is often a reflection of the thoughts you have on your mind. Think of your friends – I'm sure there is that one person who is 'always' smiling .. one that is 'always' happy .. or one that is 'always' the naysayer in the group. These impressions that you take aware are the impressions that their auras convey.

“We are what we think. All that we are arises with our thoughts. With our thoughts, we make the world.” — Gautama Buddha

I think most people read this and could simply agree that this is true. But there is a big difference between agreeing with something and fully internalizing it. In this particular case, it's tremendously important to understand the impact you can have on others by the thoughts you have on your mind. The expressions "infectious smile" or "contagious energy" are quite powerful and real phenomenons. They express that your smile, your attitude, your thoughts can have a positive impact on others. 

“Thousands of candles can be lit from a single candle, and the life of the candle will not be shortened. Happiness never decreases by being shared.” — Gautama Buddha

For myself, I have come to realize the importance of radiating positivity. For the people around me, I aspire to be a source of inspiration and energy. This goal influences my thoughts and the way how I encounter people. In return, it influences their perception of me and the impact I can have on them. I think of my attitude, my smile, my actions, my words, my empathy and my interactions as my tools to make a positive impact on others. 

In his book "Search Inside Yourself", Meng considers meditation as the best way possible to achieve such state of mind. He promotes this specific idea which I think very much reflects the notion of having an aura that radiates such positivity.

"Imagine whenever you meet anybody, your habitual, instinctive first thought is, I wish for this person to be happy. Having such habits changes everything at work, because this sincere goodwill is picked up unconsciously by others." — Chade-Meng Tan

I encourage you to make an experiment that turned out to be very useful and insightful for me: the next time you approach someone – be it the unknown girl/boy at the club, your manager at work, the bored government employee at the DMV – put a big and lasting smile on your face and just see how the person reacts. It is tremendously hard for someone to ignore the smile you throw at them. With that smile, you set the tone for the entire conversation. In fact, you influence what that person does next and the choices they make. Secret tip: It works really well for me trying to get business class upgrades ;). 

Don't Compare Yourself with Others based on Age

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"Age" as a topic has always been on my mind. Throughout my life, I have often been confronted with this topic as well as the reactions, conclusions and expectations it has triggered in other people as well as myself. 

For example, I have seen the reactions that people show when they ask for my age and then realize that I'm much younger than they would have guessed. This is partly because of my beard and partly because of the way I interact with them. In fact, I have gotten to a point where I let people guess my age because I find joy in surprising them whenever they overestimate it by 1, 2 or 3 years. Ever since, I have been fascinated by this topic and the way how age – a simple number – influences the way how we think about people and how we suddenly make certain assumptions or form expectations. 

Over time, I have come to realize that age is really just a number – a number that unfortunately can create more havoc than benefits once it's revealed. I have yet to meet a person who does not automatically and often unintentionally pigeon-hole someone once he/she learns about the other person's age. We often use the age of a person as a metric for comparison. Sadly enough, I often used to do that myself. I would sometimes feel envy when someone was young and successful or try to boost my ego when someone was older and less successful (clearly, "successful" was a subjective metric here). But this practice of comparing yourself to other people is rubbish and a complete waste of your time and energy.

Age is an issue of mind over matter. If you don't mind, it doesn't matter — not Mark Twain

Life is not a competition that you need to win nor should the path of other people influence the path you decide to go down. Don't do the mistake of looking at other people and telling yourself you are more or less successful than them because they are younger or older. Don't compare yourself with others based on a simple number that couldn't be any more meaningless. If you do want to take a metric of comparison, then take your values and ethics, but don't take age and especially not your own definition of success. 

On the other hand, don't limit someone's potential just by a number. Just because someone is young, it doesn't mean that the person is not smart, mature, or able to punch above his weight class. And just because someone is old, it doesn't mean the person is not capable of understanding or motivated enough. I would even want to encourage you to make it a principle not ask for someone's age. Unfortunately, this number and the automatic comparison it triggers in our head influences the way how we interact and perceive someone. If you can't turn off this mechanism, at least try not to ask for the age. It's an irrelevant number that can trap your thinking.

If you can’t be First, try to be Third

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I came across a very interesting story the other day in a TED talk by Arthur Brooks on the topic of Earned Success. There has been a study that analyzed the facial expressions, emotions and reactions of people who came in 1st, 2nd and 3rd during sport competitions. It shouldn’t come as a big surprise, but the Gold medal winners were found to be the happiest. Surprisingly though, the Bronze medal winners were found to be more happy than the Silver medal winners… wait, what? Yes! Turned out that people ending up on the 3rd rank made people happier than being on the 2nd. 

What seems to be an paradoxical phenomenon is actually just the result of how our brains work. The person who came in 2nd will be comparing himself to the person on the 1st rank and feel disappointment for missing out on being first. He will probably have thoughts along the lines of “If only I had trained a bit more” or “I wish I didn’t go that fast into the curve”. He will automatically compare himself to the person above him instead of fully appreciating the fact that he came in 2nd. The 3rd person however knows that he barely made it onto that podium. He will look at all the other athletes who tried to end up in the group of the best three and feel lucky that he can be among them. Instead of comparing himself with the 1st and 2nd above him, he will most likely compare himself with the people beneath him and feel good about his achievement. 

Needless to say that this generalization doesn’t apply to all athletes, competitions or sports, but if you think about it, it’s fairly plausible and, again, proven through a study. As humans, we tend to compare ourselves with people who are better, who have achieved more, who are younger. We tend to look up and feel bad about ourselves as opposed to look down and appreciate what we have. If you have internet to access and read my blog right now, you already belong to those 2B people who do have internet as opposed to the other 5B who don’t. Most likely, you live in an industrialized country, have a well-paid job, health insurance, university education, a roof on top of your head, and access to water — “simple" (in our eyes) conditions that position you among the top 5% in the world. Yet too often we compare ourselves with people who have even more among that group of 5% as opposed to appreciating that we have more than the other 95%. I wish we all were more aware and appreciative of the incredible opportunities we have in our lives and took those opportunities to not move from Top 5% to Top 1%, but helped those other 95% make a respectful and modest living.